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  1. Home
  2. Our Services

Our Services

Here is a list of the many great services we offer:

Appraisals - We have the most knowledgeable and experienced appraisers you can find anywhere. We can appraise all kinds of jewelry, diamonds, gemstones, sterling flatware, watches, and much more. If you haven't had your jewelry appraised in the past 5 years, we recommend you have it documented in detail today. Most appraisals are done for the purpose of obtaining insurance coverage in the case of loss, damage or theft. However, our appraisals can be used for many different situations such as; estate tax evaluation, value comparison, casualty loss, dissolution of marriage (divorce), collateral and barter purposes.

Jewelers Mutual Insurance is the only insurance company that specializes in protecting jewelers and the personal jewelry of the United States. Founded in 1913, Jewelers Mutual licensed in all 50 states, insures personal jewelry of more than 100,000 people.
Insurance Replacement Assistance - Let us assist you in your time of need. We specialize in helping find replacement jewelry when you experience a loss. Our access to a diverse and deep selection of manufacturers enable us to find the exact piece you are looking to replace.
  • Identification of jewelry of equal kind, quality and value as the original
  • Large inventory selections in our showroom
  • We bill all insurance companies
Manufacturing/Custom Design - Do you have your own idea for jewelry? We can do start to finish design and production of jewelry in your individual style. We'll help you put your ideas on paper, and our craftsmen can create the piece of your dreams in the metal of your choice.
  • Start to finish design and production of jewelry in your individual style
  • One-of-a-kind creations
  • We can create anything - no piece is too difficult
Engraving - Let our engravers add that personal touch. We can engrave in script or block, monograms, poems, even family crests. If you'd like your wedding rings personalized we can engrave on the inside or out. Both machine and hand engraving are available.
  • Expert hand engraving
  • Precise machine engraving
  • Multiple symbols, languages, fonts included
Lab Reports - Would you like an independent opinion on your diamond or gemstone? Let us help you choose the correct lab for your report. We'll make sure it gets there safely, and explain the terminology when it comes back.

Laser Inscribing - We can inscribe a name or other identification mark on any diamond, and most gemstones - even pearls! The laser inscription is only visible under magnification but is a great way to identify your own gemstones.

Pearl/Bead Stringing - Did you know pearls should be restrung every few years? We can make your necklace or bracelet look like new - graduated or multi strands are no problem for our experts. Don't neglect an pearl heirloom when it is so easy to get it restrung.

Repair - Our repair staff is able to repair anything! We work in any metal; platinum, gold, silver, or a combination. Whether you need a new clasp on a bracelet, a ring sized, or a diamond set, we do it best.
  • Complimentary cleaning
  • Ring sizing
  • Full spectrum metal working
  • Expert evaluation and repair
  • Polishing of worn and damaged valuable gems
Silver Refinishing - We can fix broken serving pieces in sterling or silverplate, or even resilver antiques.

Watch Repair - We are able to fix every brand, regardless of age, and can fix most pocket watches too. If you need a new battery, band, or band adjustment, we can perform most of those duties while you wait.
  • Competitive pricing for preferred selections of all major brands
  • Watch repairs, battery and band replacements
Our Services

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Designers
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Sumter
444 North Guignard Drive
Sumter, SC 29150
(803) 775-1209
Store Information
Hours
Monday - Friday:10:00am - 5:30pm
Saturday:10:00am - 5:00pm
Sunday:Closed
Florence
2001 Hoffmeyer Rd.
Florence, SC 29502
(843) 292-0150
Store Information
Hours
Monday - Friday:10:00am - 5:30pm
Saturday:10:00am - 5:00pm
Sunday:Closed
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